512-255-6410 FAX


Products & services
   TRIO Communications provides the latest state-of-the-art 
  equipment.  TRIO Communications provides the Inmate Call Engine (I.C.E.) equipment.  This equipment offers a full range of inmate telephone features such as:
        • 24-hour multi-lingual customer service
        • Fraud protection
        • Real time inmate call blocking
        • International collect calling (we have billing agreements with Canada, Mexico, Germany, United Kingdom, Ireland, and Scotland)
        • Comprehensive Prepaid Calling Cards to all International numbers and all domestic numbers
        • Inmate voice mail
        • Inmate automated operator service
        • Multilingual instructional voice prompts
        • Live inmate telephone monitoring and recording
        • Three-way call detection
        • Call blocking

TRIO Communications also provides the most comprehensive LIDB telephone number validation and inmate billing service platform.

        • Prepaid collect calling with splash-over feature
        • Domestic collect calling
        • International collect calling
        • VOIP enabled
        • Bundled validation and billing program
        • Completely redundant LIDB validation
        • VOIP enabled
        • 24/7 multi-lingual call center 

TRIO Communications provides installation to you at no cost, with no down time between system exchange.  TRIO Communications also has the ability to enhance and update your system as your needs change.  We pride ourselves on having the highest level of customer service in the industry.  We are available to assist your facilities' needs 24/7 at no cost to you.

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